Returns
Want to return an item? No problem! Follow these simple steps:
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Check the return period
You can return items within 14 days of receiving your order. Once this period has passed, we unfortunately can no longer accept returns. -
Check the condition of the item
Make sure that the clothing:-
Unworn is
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Clean and in original condition
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Free from stains, damage, animal hair, perfume or other odors
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Add the packing slip
If you still have it, please include it with your return. -
Wrap it tightly
Please ensure proper and secure packaging to ensure the item is returned undamaged.
✅ Ready to return?
Is everything above OK?
📧 Then send an email to hi@mestach-antwerp.be with the subject " return " and you will receive your return label as soon as possible.
❗ Important to know
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Sale items can certainly be returned.
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If you return the entire order , you'll also receive a refund for the original shipping costs.
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If you're only returning part of your order , the shipping costs ( €6.95) will not be refunded.
🕒 Returns must be registered and shipped to us within 14 days of receipt.
*For orders outside Belgium: Buyers must purchase a return label themselves. This will be deducted from the refund (with a maximum of €6.95) if you return the entire shipment.
